Refund applications
Overview and requirements If your client experiences one of the scenarios in the chart ...
Infant bookings
Effective September 15, 2026, we are adopting the industry-standard INST SSR code. This code applies ...
Air Passenger Protection Regulations (APPR) refund process
In this guide, you’ll find details on how to submit a refund request for bookings ...
U.S. DOT refund regulations – Serious communicable disease
Effective April 28, 2025, all WestJet itineraries that include flights to and from the ...
Change fees (GDS bookings)
If your client voluntarily changes their flight departure date, time or origin/destination, the new ...