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robbie2026-05-04T10:42:01-06:00

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WestJet

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    May 6, 2026

    1778084923

    Enter our Hidden Gems contest

    To celebrate Travel Advisor Appreciation Month, we’re inviting you on a little adventure. As you explore the refreshed advisor hub, keep an eye out for our "hidden gems": familiar faces from our Agency Sales team tucked throughout the site.

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    April 15, 2026

    1776287903

    WestJet and Petro-Canada™ connect the road to the runway with new loyalty program partnership

    Millions of Canadians to discover more ways to earn, convert and redeem rewards when they fuel and fly by linking WestJet Rewards and Petro-Points™ WestJet and Petro-Canada, a Suncor Energy business (TSX: SU) (NYSE: SU), are pleased to announce a new loyalty program partnership that will give Canadians more value, options and flexibility when fuelling and flying.

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  • News

    May 6, 2026

    1778084923

    Enter our Hidden Gems contest

    To celebrate Travel Advisor Appreciation Month, we’re inviting you on a little adventure. As you explore the refreshed advisor hub, keep an eye out for our "hidden gems": familiar faces from our Agency Sales team tucked throughout the site.

  • News

    April 15, 2026

    1776287903

    WestJet and Petro-Canada™ connect the road to the runway with new loyalty program partnership

    Millions of Canadians to discover more ways to earn, convert and redeem rewards when they fuel and fly by linking WestJet Rewards and Petro-Points™ WestJet and Petro-Canada, a Suncor Energy business (TSX: SU) (NYSE: SU), are pleased to announce a new loyalty program partnership that will give Canadians more value, options and flexibility when fuelling and flying.

Learning & Manuals
  • Learning portal
  • Manuals & guides
  • Webinar series
News
  • Latest news
  • WestJet newsroom
Offers
  • Sales, deals & offers
  • Travel advisor appreciation month
  • Travel advisor discounts
Policy Library
ADMs
  • ADM policy
  • ADM fee schedule
Booking & refunds
  • APPR refunds
  • Change fees (GDS)
  • Refund application FAQs
  • U.S. DOT refunds
Schedule changes & IROPs
  • Flight disruptions/IROP
  • GDS schedule changes
Self-serve exceptions & refunds
  • FAQs
  • 24-hour refund
  • Death of traveller or family member
  • Downgrade refunds
  • Duplicate ticket
  • Geographical reaccommodations
  • Jury duty
  • Negative tax
  • Pre-reserved seat (EMD) refund
  • Refundable fares
  • Refundable tax
  • SQ / W1 taxes
Ticketing
  • Apply discount code
  • Book extra seat (EXST)
  • Book unaccompanied minor (UMNR)
  • Identifying fare bundles
  • Name changes & corrections
  • Ticket validity & travel credits
  • Ticketing policy
  • Ticketing time limits
Products & Services
  • Baggage
  • Cabins
  • Fare options
  • Groups & events
  • Inflight service
  • Lounges
  • Our aircraft
  • Pets
  • Priority services
  • Service fees
  • WestJet Rewards
Resources
  • Airline partners
  • Flight notifications
  • NDC
Commission
  • Asia POS
  • Canada & U.S. POS
  • Settlement with FTS
Groups
  • Claim a Groups PNR
  • Group Sales Optimization (GSO) tool
  • How to log into GSO tool
Network & schedule
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