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robbie2026-05-04T10:42:01-06:00

Contact Us

WestJet

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    June 18, 2026

    1781800665

    Travel advisory: Toronto, Montreal, Ottawa, Boston, New York

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    June 16, 2026

    1781643398

    Now boarding: A taste of Calgary! WestJet taps local craft brewery, Tool Shed as exclusive onboard beer provider

    WestJet is deepening its routes in Calgary by adding Tool Shed Brewing Company’s true craft beer on board all WestJet flights offering buy on board food and beverage service.

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  • Alerts

    June 18, 2026

    1781800665

    Travel advisory: Toronto, Montreal, Ottawa, Boston, New York

    Flexible change/cancel guidelines in effect for travel dates: June 18, 2026

News

Close

  • News

    June 16, 2026

    1781643398

    Now boarding: A taste of Calgary! WestJet taps local craft brewery, Tool Shed as exclusive onboard beer provider

    WestJet is deepening its routes in Calgary by adding Tool Shed Brewing Company’s true craft beer on board all WestJet flights offering buy on board food and beverage service.

  • News

    June 12, 2026

    1781300732

    WestJet Group update on fuel pricing and response

    June 12, 2026 update - WestJet continues to navigate the challenge of elevated fuel prices and associated cost pressures.

Learning & Manuals
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  • ADM fee schedule
Booking & refunds
  • APPR refunds
  • Change fees (GDS)
  • Refund application FAQs
  • U.S. DOT refunds
Schedule changes & IROPs
  • Flight disruptions/IROP
  • GDS schedule changes
Self-serve exceptions & refunds
  • FAQs
  • 24-hour refund
  • Death of traveller or family member
  • Downgrade refunds
  • Duplicate ticket
  • Geographical reaccommodations
  • Jury duty
  • Negative tax
  • Pre-reserved seat (EMD) refund
  • Refundable fares
  • Refundable tax
  • SQ / W1 taxes
Ticketing
  • Apply discount code
  • Book extra seat (EXST)
  • Book unaccompanied minor (UMNR)
  • Identifying fare bundles
  • Name changes & corrections
  • Ticket validity & travel credits
  • Ticketing policy
  • Ticketing time limits
Products & Services
  • Baggage
  • Cabins
  • Fare options
  • Groups & events
  • Inflight service
  • Lounges
  • Our aircraft
  • Pets
  • Priority services
  • Service fees
  • WestJet Rewards
Resources
  • Airline partners
  • Flight notifications
  • NDC
Commission
  • Asia POS
  • Canada & U.S. POS
  • Settlement with FTS
Groups
  • Claim a Groups PNR
  • Group Sales Optimization (GSO) tool
  • How to log into GSO tool
Network & schedule
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