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robbie2026-02-19T15:43:59-06:00

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    September 17, 2026

    1789672807

    WestJet and Tim Hortons brew up a bold new partnership

    Ready for takeoff! Today, WestJet and Tim Hortons announced a new partnership that unites two iconic Canadian brands in their mission to enhance the travel and coffee drinking experience in the sky.

  • News

    August 24, 2026

    1787615318

    WestJet Cabin Crew ratify second collective agreement

    WestJet is pleased to share that the second collective agreement with CUPE, the union representing WestJet Cabin Crew, was ratified.

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    July 23, 2026

    1784826045

    Travel advisory: We’ve initiated our flexible change/cancel policy

    Flexible change/cancel guidelines for scheduled travel between July 30, 2026 and August 4, 2026. Unique waiver code required.

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  • News

    September 17, 2026

    1789672807

    WestJet and Tim Hortons brew up a bold new partnership

    Ready for takeoff! Today, WestJet and Tim Hortons announced a new partnership that unites two iconic Canadian brands in their mission to enhance the travel and coffee drinking experience in the sky.

  • News

    August 24, 2026

    1787615318

    WestJet Cabin Crew ratify second collective agreement

    WestJet is pleased to share that the second collective agreement with CUPE, the union representing WestJet Cabin Crew, was ratified.

Learning & Manuals
  • Learning portal
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ADMs
  • ADM policy
  • ADM fee schedule
Booking & refunds
  • APPR refunds
  • Change fees (GDS)
  • Infant bookings
  • Refund applications
  • U.S. DOT refunds
Self-serve exceptions & refunds
  • FAQs
  • 24-hour refund
  • Cabin downgrades
  • Death of traveller or family member
  • Duplicate ticket
  • EMDs (pre-reserved seat fees)
  • Geographical reaccommodations
  • Jury duty
  • Negative tax
  • Refundable fares
  • Refundable tax
  • SQ / W1 taxes
Ticketing
  • Apply discount code
  • Book extra seat (EXST)
  • Book unaccompanied minor (UMNR)
  • Identifying fare bundles
  • Name changes & corrections
  • Ticket validity & travel credits
  • Ticketing policy
  • Ticketing time limits
Products & Services
  • Baggage
  • Cabins
  • Fare options
  • Groups & events
  • Inflight service
  • Lounges
  • Our aircraft
  • Pets
  • Priority services
  • Service fees
  • WestJet Rewards
Resources
  • Airline partners
  • Flight notifications
  • NDC hub
Commission
  • Asia POS
  • Canada & U.S. POS
  • Settlement with FTS
Groups
  • Claim a Groups PNR
  • Group Sales Optimization (GSO) tool
  • How to log into GSO tool
Network & schedule
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