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If your clients are connecting via Halifax on their way across the Atlantic, help them make the most of their journey with a memorable Atlantic Canadian stopover experience. Join us for a special webinar featuring a guest speaker from Discover Halifax and learn how the Halifax Stopover Program allows clients to spend up to seven days exploring the region with no additional stopover fee – turning a simple connection into an unforgettable adventure.

Gain destination insights, practical selling tips, and inspiration to confidently position Halifax as more than just a layover. Explore how this unique program can add value to your clients’ journeys while creating new opportunities for your business.

Date: Thursday, November 26
Time: 12 – 12:30 p.m. MT

To better support you with managing your clients’ bookings, we refreshed our ticket validity and travel credits page. The updated page provides added clarity on BSP and ARC issued tickets, including detailed terms and conditions and examples of how ticket validity is calculated. You can find the page on our Advisor Hub under Policy Library > Ticketing > Ticket validity & travel credits.

As we head into the winter travel season, we wanted to share a reminder about our updated policy pages. In September, we combined schedule changes and IROPs into one simplified policy so you have a single resource to reference when your clients’ travel is impacted. There is now one unique waiver code for all schedule change scenarios and one unique waiver code for IROP scenarios. You can navigate to this page on our Advisor Hub by visiting Policy Library > Schedule Changes & IROPs.

We also introduced a new page that makes it easier to understand when and how to submit a refund application. The page includes a description of which scenarios allow a refund application, eligibility requirements, step-by-step instructions and frequently asked questions, so you can find the information you need in one place. You can find this page on the Advisor Hub under Policy Library > Bookings & Refunds > Refund applications.

We recently announced a reciprocal codeshare partnership with Qatar Airways, providing guests with expanded global connectivity to more destinations across Canada and the Middle East through a single booking experience. We will initially place WestJet code on Qatar Airways’ non-stop services between Toronto (YYZ) and Doha (DOH) and Montreal (YUL) and Doha (DOH) while Qatar Airways will place its code on select WestJet-operated flights from Toronto and Montreal. In a future phase, we will place WestJet code on select destinations beyond Doha, allowing further reach for WestJet guests on Qatar Airways’ global network.

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